Shipping and Returns

Shipping policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. Some items may be already made and in stock and others may need to be produced. If item needs to be produced, there will be up to a 2 week turnaround time. You will receive another notification when your order has shipped or is ready for pick up.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Economy - 0lb–2lb - 5 to 8 business days - $5.00 USD

Economy - 2.1lb–5lb - 5 to 8 business days - $7.50 USD

Economy - 5.1lb–7.5lb - 5 to 8 business days - $10.00 USD

Economy - 7.6lb and up - 5 to 8 business days - $12.50 USD

Local Pick-Up

Free local pick-up is available for any order. Located on the west side of Evansville, Indiana near Cynthia Heights School. You will be notified when your order is ready for pick-up from this location if you choose this option.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you..

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at westmarket812@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at westmarket812@gmail.com.